Weinreb Group Sustainability & ESG recruiting:
Daily Sustainability Job Post
Amazon
Program Manager, Returns, ReCommerce & Sustainability
Bellevue, WA
For more details and to apply, please visit:
https://www.amazon.jobs/en/jobs/1982857/program-manager-returns-recommerce-sustainability
* The link and job description provided was active on May 18, 2022 – the date this was posted. Please refer to the employer’s website for up to date information. This is not our search, we are providing these links as a service to the community of sustainability and ESG jobseekers.
Position Overview:
Job summary
Amazon’s Worldwide Returns, ReCommerce, and Sustainability (WWRR&S) team invents bold solutions in sustainable transportation and returns experiences that create trust and value for customers, selling partners, and shippers and benefit people and the planet. We champion and lead the way to achieve Zero Defects, Zero Cost of Returns, Zero Product Waste, and Zero Carbon, at scale.
We are an agile, innovative organization dedicated to “The Four Zeros”. We constantly invent to delight customers and create long-term value while encouraging the reuse of returned product and reducing product waste. WWRR&S includes the full complement of business, product, program, operational, data, and software engineering teams, who work together to identify and remove defects that cause returns, reinvent the return experience, and manage the lifecycle of returned, overstock, and damaged products, with the objective of throwing nothing away.
The successful candidate is a strong general athlete with product, program or general management experience. You thrive in ambiguity and have a willingness to roll up your sleeves to do whatever is necessary in a start-up environment. You are able to energize others with your vision, you have strong communication skills, are a great partner, and are able to influence at all levels of the organization. This role involves a wide range of problem-solving and will require the ability to identify opportunities with limited oversight, form strong recommendations supported by robust analysis, and build consensus and a plan of action around a common solution.
If you possess the ability and passion to innovate for customers and want to create the best in the world returns experience, then we want you on our team.
Key job responsibilities
In this role with the WW Returns PMO and Center of Excellence, you will focus on ensuring every Amazon launch that requires a Returns solution, delivers as close to program delivery excellence as possible. You will contribute to and drive programs that will increase the working metabolism of teams across Amazon by equipping them with tools and automation to help deliver projects to the same consistent standard, faster, and on an exponential scale.
A day in the life
Our work is broad and deep. No two days are the same (in a good way!). You will work closely with business stakeholders and technology teams across Amazon to develop scalable solutions for complex problems. You must be equally comfortable partnering with a business team, a TPM, SDE, and a SDM, and able to quickly adapt to ambiguous opportunities where you may need to flex and operate as a program manager one day, a product owner the next, and then as project leader to push a project to the finish line.
About the team
We are a diverse team who embrace the different perspectives and experiences of our team mates, prioritize fun at work, encourage work-life harmony, and celebrate our wins and accomplishments, together. We are backed by strong leadership dedicated to operational excellence, and who can offer the scope and support needed for substantial career growth.
BASIC QUALIFICATIONS
- 3+ years experience in program or project management
- Experience using data and metrics to drive improvements
- Experience working cross functionally with tech and non-tech teams
PREFERRED QUALIFICATIONS
- Bachelor’s degree in Business or related field
- Ability to communicate in writing clearly, succinctly, and in a data-driven fashion
- Excellent problem-solving skills. Comfortable with going deep and wide. Data driven
- Ability to multitask and manage multiple projects: effective work prioritization, planning and task delegation
- Experience influencing stakeholders at executive level, and ability to work across technical and non-technical teams to deliver results
- Attention to detail, excellent organization skills, and ability to manage multiple projects and responsibilities.
- Ability to balance the operational with the tactical, even as operational load increases during peak seasons
- Experience communicating with technical and non-technical stakeholders across multiple teams
- Proven track record of taking ownership and driving results
- Innovative and self-directed
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.