Daily Sustainability Job Post

* The link and job description provided was active on February 15, 2021 – the date this was posted. Please refer to the employer’s website for up to date information. This is not our search, we are providing these links as a service to the community of sustainability and ESG jobseekers.

Position Overview:

The global Nike Services team seeks an aspiring Retail and Sustainability leader to join us in building and scaling a portfolio of Sustainability Services across the retail marketplace.

The Sustainability & Recommerce Services, Senior Manager will lead the development and implementation of consumer-facing retail services that enable all Nike consumers to repair, resell, swap, donate or recycle the gear they no longer need!

The successful candidate will have the opportunity to significantly contribute to Nike’s Move to Zero ambition by scaling services that keep Nike products in use longer and out of landfills, and, by testing new models of Recommerce for Nike. We need a self-starter who will facilitate the rollout of these industry leading services across all Nike store concepts and geographies, with a focus on Nike’s Takeback, Repair and Recommerce services.

You will directly lead and oversee the cross-functional implementation of Sustainability Services across all Nike retail channels, crafting the service strategy, business case, O2O consumer journey and a clear roadmap to scale for each service in collaboration with key stakeholders!

Additionally, you’ll be responsible for ensuring all partners and Nike Direct leadership are aligned to the rollout strategy that you manage, starting with Nike Takeback. You will drive both short and long-term service roadmaps in partnership with geo and concept teams, with clear metrics and outcomes tied to both Nike’s post-consumer waste strategy and Nike’s global retail growth strategy.

What you will work on
In this role, you will:

• Build and manage key services within the Sustainability Services portfolio, including the business case, P&L, value proposition, consumer insights, consumer journeys, O2O retail experience and implementation plans.
• Partner across Nike Retail teams to launch, pilot and scale Sustainability Services, including Nike Takeback, Repair and (Re)commerce services
• Work closely with Nike Services leadership team to develop clear service rollout plans, starting with Nike Takeback
• Build and lead cross-functional working teams needed to enable Sustainability Services to scale across the One Nike Marketplace
• Lead multiple Sustainability Services at varying stages of maturity and impact
• Develop and clearly communicate project plans, service metrics and results with Nike Retail leadership teams
• Project manage the accountabilities, dependencies, budget and other resource requirements and progress updates
• Assess the impact of the current portfolio through the lens of the consumer, the environment, and our retail business

Who you will work with:
This individual will manage Sustainability Services across the One Nike Marketplace and require close partnership and collaboration with many cross-functional teams, including:

• Service Experience & Retail Design
• Retail Ops & Sustainability
• Digital Product & Digital Commerce
• Connected Marketplace
• Retail & Sustainability Marketing
• Supply Chain & Procurement
• Strategy and Finance
• Retail Concept & Connected Marketplace teams
• Membership

What you bring to our team:
We seek someone who is:

• A true team-player who puts a team’s success and goals above their own
• A self-directed problem solver and outcome-oriented intrapreneur
• An accomplished manager who has both creative and analytical skills gained through cross-functional experience
• An inventive problem solver skilled at navigating large, cross-functional organizations
• A specialist at internal coalition building, cross-functional collaboration and partner management

You have:

• A passion for and track-record bringing new products, services and experiences to market that solve real consumer problems, generate tangible business value, and deliver long-term sustainability impact.
• 5-7 years cross-functional experience in retail, services, sustainability or consumer products
• Sophisticated PM skills and experience making decisions (and recommendations) in a fast-paced environment
• Extensive expertise in program, project and portfolio management
• A consistent track record of delivering measurable results through teamwork
• Experience leading consumer-facing sustainability projects
• A bachelor’s degree, MBA preferred